Showing posts with label Groupon. Show all posts
Showing posts with label Groupon. Show all posts

Wednesday, September 26, 2012

Groupon Joins the Crowd in Mobile Payments

Groupon, the popular deal-of-the-day website, recently announced that it will now join the already crowded waters of mobile payments. With the launch of Groupon Payments, merchants are now able to accept credit and debit cards by swiping through a card reader attached to a smart device.



In an almost mirror proposal to its leading competitor, Square, Groupon touts that their service will guarantee the lowest rates possible, or match the lowest available. The new rates systems are structured in three tiers:

 • Swiped transactions — MasterCard, Visa and Discover (1.8 percent plus 15 cents) and American Express (3 percent plus 15 cents)

• Keyed-in transactions — MasterCard, Visa and Discover (2.3 percent plus 15 cents) and American Express (3.5 percent plus 15 cents)

• Non-Groupon merchants can also sign up for the service, however, they will be charged slightly more (2.2 percent plus 15 cents for MasterCard, Visa and Discover) Square offers 2.75% on all transactions or a flat $250 per month fee for businesses that generate less than $250,000 a year in revenue.

The new Groupon Payments Service also introduces a Merchant App. The app allows the merchant to accept daily deals, update business reports in real time, and also to scan and redeem Groupons which could attract those who already participate in offering Groupons to customers. The app will primarily be operated by the merchant until the customer will need to designate a tip and sign a digital receipt with their finger as they would any ordinary credit card device.

After the transaction is complete, the customer will receive an email with an electronic receipt. Payments through Groupon will have a quick turnaround. Merchants will be able to view transactions online immediately, and will be receive cash in their bank accounts from transactions of the day overnight.

 
As far as physical card swipers, Groupon has developed two methods to attach the reader to smart phones; a card reader dongle attachment, and a sturdy phone case. The card reader dongle attachment in appearance is like any of the ubiquitous card readers that are offered by Square and other services. The phone case reader is just that, a phone case that is attached to the smart phone in a sturdy non-intrusive package. The dongle is free when merchants sign up for Groupon Payments, the phone case on the other hand is available for $100.

In an interview with AllThingsD, Mihir Shah, Groupon’s VP of Mobile and Merchant Products, noted that he doesn’t think that Groupon Payments will compete with Square, rather it is targeting existing “Groupon merchants, who are running a brick-and-mortar restaurant business, like a restaurant or spa, and have already been accepting credit cards for a long time, and have high volumes,” he said. “The thing that comes up again and again is credit card processing, and we think they are paying too much.”

Though Groupon (NASDAQ: GRPN) stock price has dipped in recent months they aim to diversify their revenue streams by entering the already crowded waters of alternative mobile payments market. As the mobile payments space grows, services will attempt to one-up each other in order to become more appealing to, the real benefactors of their efforts, merchants and customers.

ABOUT THE AUTHOR

Phil Ng is a Social Media Analyst at IIR USA with a specialized focus on technology and technology culture. He may be reached at PNg@iirusa.com.



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Tuesday, May 1, 2012

Wrapp App Offers Social Gift Cards Platform - Debuts at Gap, Sephora...

Those of you who joined us in London at the 2012 The Gift Card, Gift Voucher and Reloadable Card Summit, will recall Wrapp, a Sweden-based mobile gift card and retail service, backed by Greylock Partners and Atomico, driving innovation in the estimated $100 Billion industry.

The app has launched across the pond and was unveiled at U.S. retailers including Fab.com, Gap, H&M, Sephora, Brooklyn Industries, The Wall Street Journal, Wayfair, and others, yesterday.

The service, billing itself as the anti-Groupon, offers a way to drive customers and activate higher sales in-stores by allowing users to give and share $5-$15 gift cards to friends (the app utilizes the Facebook social graph), which recipients can redeem in store. Some of the cards are available for free and once posted to a friend's wall, others can also add money to the card. "Participating merchants report that each sale averages four to six times the value of the free gift card they let Wrapp users give to their friends."

"Wrapp launched in Sweden in November, and more recently opened its service in the U.K. and Norway. Since then, it has amassed about 165,000 active users that have gifted more than 1.4 million cards."

The debut is receiving a lot buzz because the service sits on the very intersection of the savvy consumer trend of using smartphones to save money in brick and mortar stores, with the collective discount phenomena of services like Groupon, to help retailers bring in in-store shoppers through the influence of their friends and family and because of the synthesis with Facebook's social graph, it can also be leveraged to target certain social and demographics shopper segments as well as gather insights on the market and campaigns.

It will be interesting to see how Wrapp transforms the Gift Card space and its traction, especially during peak holiday shopping season.



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