Otherwise known as The Retail Prophet, Doug's keynote at APEX will explain how consumers' evolving expectations, desires and shopping behaviors should reinvent how retailers think, from bricks to clicks.
- How can brick & mortar stores evolve to be as responsive as websites?
- How will channel fragmentation affect your current strategy, and how should you think ahead?
- What strategies work best to increase conversion, brand awareness and loyalty?
- How you should completely re-think your current gift card model
RETAILERS: Doug is hosting a special retail-only lunch following his keynote. To request an invite, e-mail Diana Middleton at dmiddleton@iirusa.com
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