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Monday, December 14, 2015
How fintech is changing the payments game...
Thursday, November 12, 2015
CALL FOR SPEAKERS! All Payments Expo, March 21-23, 2016
APEX is our flagship annual payments event which attracts 850+ senior executives from across the retailer and payments communities. It is a highly interactive forum in which to discuss the rapidly evolving world of retail payments - from macro industry trends to digital convergence and payments disruption. By bringing together the brightest minds and leading talents in retailing, payments and technology it is a truly compelling event with unprecedented networking opportunities.
We have created an outstanding program for APEX 2016 and we are seeking new speaking talent to bring the very best ideas in payments to our expert audience. We would welcome speaker submissions from cutting edge retailers, banks, merchant acquirers, POS providers, technology companies, program managers, processors, networks, card manufacturers, and service providers.
If you would like to be considered for the 2016 speaker faculty please contact our Payments Brand Strategy Director, Katie Gwyn-Williams at katie.gwyn-williams@informa.com
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Wednesday, October 14, 2015
Challenges for Alternative Financial Services
At All Payments Expo in Las Vegas last Spring, a wealth of knowledge was to be had from the panel discussion titled "Strategies for Financial Access for Payments Companies". This panel was comprised of Lyle Elias of IPayments Forum, Elizabeth Bohlen of Pueblo Bank & Trust, Carol Van Cleef of Manatt, Phelps & Phillips, and Donna Embry of Payment Alliance International
Some of the topics discussed were:
- Creation and financing of high quality financial products for the under-served demographic, including consumers and small businesses
- Best practices in bundling of new products (from savings to investing, retiring and lending)
- Evolution of customer segments within the under-banked category and exploring new access channels
- Analysis from the impact investing side
- Lessons learned from international markets
Session Highlights:
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Wednesday, October 7, 2015
Next Generation Mobile & Digital Innovations in Gifting
At All Payments Expo, Mark Romanelli of Giftcards.com moderated a panel session consisting of Drew Hyatt of Kofax and Mark Putman of First Data on getting the most of your gift card program.
Taking Your Program to Another Level: Next-Gen Mobile & Digital Innovations in Gifting
This session was designed for gift card professionals who are looking to turbo-charge their programs from the ground up. Ranging from plastic to digital, retailers and experts who have leveraged new platforms tools to create a unique platform that resonated with customers explain the ins and outs of program management. Session highlights include...
- Combine loyalty with gifting
- Leveraging social media to boost gift cards and drive more in-store sales
- Customer data mining: the ROI that can propel your program to greater importance within the organization
- Marketing your program
Stay updated on APEX 2016, March 21-23 in New Orleans - Check out the website.
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Wednesday, September 16, 2015
The Current State of the Payments Industry
The word cloud above is a visual representation of the state of the payments industry according to the All Payments Expo Executive Summary. To download the full report, click here.
APEX is the annual meeting place at the intersection of payments innovation, including emerging payments, prepaid, alternative financial services, retail and technology. Join us March 21-23, 2016 in New Orleans for All Payments Expo 2016!
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Tuesday, September 8, 2015
Retail Technology: How Mobile is Changing Everything
At All Payments Expo 2015, Ryan Craver of Lamour moderated a panel titled "Retail Technology: How Mobile is Changing Everything", the panel consisted of Ken Bott of Darden Restaurants, Tom Neri of GfK Custom Research North America and Len Dudis of SeaWorld.
For these retailers, mobile has been a game-changer in their omnichannel engagement with consumers. Find out how retailers from different industries and footprints are pivoting into the next stage of their technological investments and how they envision mobile convergence playing out from their brands. The session dove into;
- The realities of rolling out mobile plays, from loyalty to speedy checkouts and ordering
- Monetizing consumer engagement
- Interpreting and designing the mobile experience for specific consumer segments
- Consumer data analysis - What is possible?
- Working effectively with vendors and partners
Stay updated on APEX 2016, March 21-23 in New Orleans - Check out our website.
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Thursday, August 27, 2015
Top 5 Payments Trends of 2015 [Infographic]
The above infographic was created from the All Payments Expo 2015: Executive Summary - To download the complete summary, click here.
All Payments Expo is the annual meeting place at the intersection of payments innovation, including emerging payments, prepaid, alternative financial services, retail and technology. Join us March 21-23, 2016 in New Orleans for APEX 2016!
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Wednesday, August 12, 2015
Building New Markets, New Business and New Marketing Power in the Prepaid World
At All Payments Expo 2015, in the Program Managers Workshop there was a session titled "Building New Markets, New Business and New Marketing Power in the Prepaid World". This session consisted of the following industry experts;
- Cathy Corby Iannuzzelli, Corby & Company, Inc.
- Patrice Peyret, Banking Up
- Jack Pyros, Momentum Groups
- Andrew Siden, NexisCard/Prepaid Ventures, LTD
- Moderator: Omri Dahan, Marqeta
- Going beyond the under-served: tackling challenges when moving into new customer segments
- Leveraging prepaid for more in-store visits and interaction
- Building and expanding reload, retail and distribution partners
- Leveraging technology partners: challenges and opportunities
- Marketing a program more effectively
- Prepaid for luxury customers
Stay updated on APEX 2016, March 21-23 in New Orleans - Check out our website.
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Tuesday, August 4, 2015
What is on your summer reading list?
The dog days of summer are here, there is no denying it. Are you looking for that next summer read to get your mind off the heat? Then take a look back at the wealth of knowledge that was to be had at APEX 2015 by re-reading the Executive Summary. There is no better time than now to refresh yourself on what was discussed.
This exclusive report features key insights and analysis from APEX, along with detailed coverage of specific presentations and panels from the conference.
Highlights:
- The future of payments will be device, platform and location-agnostic. Retailers are scrambling to wrap their brains around the options, but the nature of POS transactions will most definitely change dramatically in just the next couple of years as mobile technologies bundle POS, marketing, shopping, customer engagement and data collection seamlessly.
- Cryptocurrencies may reach an adoption tipping point sooner than expected and with a profound impact on multiple financial service categories and industries, most notably by driving a low-to-no-cost peer-to-peer payments revolution.
- Competition to capture the patronage of the massive un- and under-banked populations of the world (including those in wealthy First World markets) will occupy the attention of established players and start-ups alike as technology knocks down barriers to access.
Download the executive summary now to learn more and see what the buzz was about.
Stay Connected:
Twitter - @AllPaymentsExpo
LinkedIn - All Payments Professionals
Event Website
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Wednesday, June 17, 2015
A Look Back: The Pulse of APEX 2015
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Monday, May 11, 2015
Key Insights from APEX 2015 Now Available in Executive Summary
More than 800 professionals with a stake in the payments ecosystem converged on Las Vegas, NV this year for APEX 2015—the All Payments Expo—to network and get up to speed on the latest in payments innovation and developments in prepaid, alternative financial services, retail and technology.
We on the APEX team are now pleased to present the official 2015 executive summary, an exclusive report featuring key insights and analysis from APEX, along with detailed coverage of specific presentations and panels from the conference.
Highlights:
› The future of payments will be device, platform and location-agnostic. Retailers are scrambling to wrap their brains around the options, but the nature of POS transactions will most definitely change dramatically in just the next couple of years as mobile technologies bundle POS, marketing, shopping, customer engagement and data collection seamlessly.
› Cryptocurrencies may reach an adoption tipping point sooner than expected and with a profound impact on multiple financial service categories and industries, most notably by driving a low-to-no-cost peer-to-peer payments revolution.
› Competition to capture the patronage of the massive un- and under-banked populations of the world (including those in wealthy First World markets) will occupy the attention of established players and start-ups alike as technology knocks down barriers to access.
The saying goes, “What happens in Vegas, stays in Vegas.” Luckily that does not hold true for APEX 2015! Download the executive summary now to learn more and see what the buzz was about.
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Thursday, May 7, 2015
Coinzone Announces Bitcoin Wallet
Bitcoins have often been in the news for a number of reasons and many times in a negative light. Bitcoins were strongly related to the website Silk Road which was an online ‘deep web’ black market space that sold illegal drugs, firearms, assassinations and more.
However bitcoins have the potential to be a useful form of currency as we move into an age where many are predicting the decline in need for physical cash payments and a move toward contactless payment technology. Bitcoins are not tied to countries or regulations and are useful for international payments. They are easily transferable and can be kept anonymous which is why there has been doubts due to usage in illegal activity.
Coinzone, a Europe-based payment solution provider have recently announced that they will launch a new bitcoin wallet that will support currencies across Europe. The announcement signals the move toward embracing bitcoins as a more mainstream form of currency. Coinzone’s new wallet has been developed in order to address legal and privacy frameworks in operation across Europe.
Manuel Heilmann, who is the CEO and co-founder, told CNN “The Coinzone Wallet will be unique for a number of reasons, both at launch and also looking ahead to the future,”. The new wallet will be available for users wherever they have a web browser. This means that iOS and Android users will be able to manage and authorise bitcoin transactions whilst on the move. Heilmann goes on to say “For launch, our goal is to make it very easy to spend bitcoin. It’s a simple yet very crucial feature that is either missing or not easy to use in other wallets.”.
According to Heilmann the top five most active countries on the Coinzone platform are Germany, France,Spain, Romania and Italy. The initiative has also been launched now in the U.K. and the Czech Republic where growth is increasing. The wallet is available to very diverse range of countries with customer service initially aiming to support English 24/7, German, French, Spanish and Romanian and aim to respond around the clock. When it comes to bitcoins, customers cannot afford to wait until the next day when purchasing or selling.
Coinzone has a broad and comprehensive understanding of the European regulatory landscape. Users of the wallet will be under European privacy laws that means data is securely hosted in European data center locations. Heilmann believes the wallet will give users a hassle free experience that allows them to “transact with confidence” and to utilise “the local language, currency and payment instruments that are relevant to where they live.”.
This announcement signals the constant development in the payments world that seeks to create easier payment transactions for businesses and consumers alike. Creating secure and dependable systems for bitcoins can take the stigma away from the negative connotations that arose from Silk Road.
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Friday, April 17, 2015
Speed & Simplicity - The Key for Social Shoppers
Omnichannel retail strategies have been much on the thoughts of retailers over the last couple of years because of an increased focus on ‘social shopping’. Omnichannel strategies aim to create a seamless consumer experience across different platforms. One of the platforms that is being utilised more often is social media. Social shopping refers to consumers who use social media spaces to share coupons, reviews, purchases and more in order to help with their own and others’ future retail experiences.
Recent apps such as Like2Buy combine the huge popularity of social media with a purchase platform. Like2Buy is now incorporated with many companies’ Instagram accounts which allows users to click on a picture that they like which will take them immediately to the brand page for purchasing. With Instagram getting more than 75 million users daily, it could be a huge source of revenue. Getting a seamless transition from picture to buying is vital. Being on a social media site also allows consumers to see the popularity of the product. Instagram allows users to like pictures and seeing that a product is popular will go a long way for persuading a customer to buy.
This quick link between picture and purchase shows the drive to create faster links and an easier experience for consumers. Social shoppers are notoriously impatient; slow websites and longwinded routes to purchase often means a higher probability that the customer will click off site and may in the future go elsewhere.
Catering to the needs of social shoppers and boosting omnichannel retail strategies could really help to boost retail sales. The majority of social shoppers are millennials between aged 18-24; this generation of consumers have grown up with the internet and expect more now from online retail. With the wealth of information available, online retailers should use this to their advantage and put social shopping as a priority for the future of their omnichannel retail strategies.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com
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Wednesday, April 15, 2015
Last Chance to Save for APEX Europe is Friday!
All Payments Expo Europe is designed for you to meet with industry peers to analyse the impacts of new technology, regulation and new players in the payments and retail landscape. By attending, you will hear new insights from leading players, best position yourself among competition and your improve business relationships with clients and partners.
Access 8+ hours of unique networking opportunities, including:
Private Executive Boardroom Sessions: Capped at 20 participants, these sessions are off-the-record and limited to senior-level executives. These are discussion driven, private discussions focused on the biggest opportunities and challenges facing the prepaid and retail sectors.
Match-Making Lunch: Looking to meet a particular type of attendee? We'll help you set up lunch dates to stimulate deal flow and collaborate with new businesses. E-mail Diana Middleton at dmiddleton@iirusa.com for more details.
Two Evening Receptions: Some of the best conversations happen after the sessions conclude. Receptions include a welcome party a Guey Marbella and a White Party at La Sala By the Sea.
Register by Friday 17 April and save €200! Use the code XU2940BLOG
I hope to see you in Marbella this May.
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Monday, April 13, 2015
Will Cashless Payments Cause Us to Spend More?
Contactless payment is widely regarded by many as the future of payments. Many believe that technology such as the Card Case app or Apple Pay will start to dominate the payments world as they are easy and fast forms of payments. In some cases you may not even need a wallet anymore.
Businesses are looking increasingly at giving customers the easiest possible experience in terms of their consumer journey. They want to make sure that at the end of the journey the customer doesn’t have to struggle to part with their hard earned money by waiting in long queues or wondering which credit card has the most on. Many believe it is in the best interests of the customer to be able to swipe something quickly and walk out with your new purchase. However, as easy and convenient as it is, could it mean increased spending for us on a day to day basis?
New research has shown that many people, especially the millennial generation, find that paying with cash is an easier way to not spend as much money. Personally, as someone who is fresh out of University, with student debts and an apartment in a foreign country, I am trying very hard to make every dollar count. This means taking out a certain amount of money in cash at the start of each week and saying to myself, I will spend this much and no more. It is a very simple budgeting technique used by many; however contactless payment threatens it. Waving a phone over a scanner or quickly swiping a card, to me and I’m sure to many others, does not really feel like you are parting with money as it does with cash.
More convenient payment systems will mean even if you have no cash, a consumer will simply spend little bits here and there, especially with credit. Obviously internet statements are a good way of keeping track every now and again but that will not stop when you want that desert at a restaurant instead of having a cash limit.
So much of the excitement surrounding the rise of contactless payments is focused on how much it is for the customer without looking so closely about the benefits for businesses. An interesting development for me would be a form of inbuilt budgeting system within the app or form of payment. As contactless payment develops, as does the internet of things, meaning more interconnection. This could mean a weekly budget for those millennials trying hard to make the pennies count that is on a payment app which is connected to a calendar which may warn of upcoming events that could stop you getting that pair of jeans that may not strictly be necessary. In a world where businesses need to increasingly think about the consumer’s experience, helping them with little things like that could ultimately mean the difference between gaining or losing a customer.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com
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Tuesday, April 7, 2015
See Who's Attending APEX Europe
Attracting attendees from 25+ countries, APEX Europe is where retail, mobile, data and technology intersect to grow connected commerce over the course of 3 days, 8+ hours of devoted networking and private, off-the-record sessions.
Here’s a sample of who you’ll get to meet while in Marbella:
3V Transaction Services • Airplus International SRL • Al Fardan Exchange • Alma D • ArbitorSports • Auctionata • Bankable • CardOneBanking • Cardwise • Carta Financial Services Ltd • Centigo AB • Coop Danmark • Dansk Supermarked A/S • Edgar Dunn & Company • eNett International • ePayService • Epipoli SpA • EuroCommerce • First Data • Flex e-card • FlexCard • Flex-e-Vouchers • Gap Inc • Gemalto SA • Genesys • GKFX • Globoforce • Gruppo Poste Italiane • Gx • Hobbs Limited • Home Retail Group • Hotel Voucher Shop • IMA • Iqcard LLC • John Lewis Partnership • Limonetik • Load & Go • Localz •Locke Lord • Marks & Spencer • Mercator Advisory Group • MintCombine • MTACC Inc • Nordic Choice • Optimal Payments • Orwell • Payment Card Solutions • Payoneer EU Limited • PerfectCard • PMA Media Group • Polymath Consulting • PPRO • PSI-Pay Ltd • Raphaels Bank • Rapid Financial Solutions • Rideau Recognition Solutions • Riverbridge Partners LLC • Sears Holdings Corporation •Signet • Smart Concepts BV • TESCO Bank • Thames Card Technology Ltd • The Billing Project LLC • Ticket Surf • TJX Europe • TrustEu Affairs • TrustPay a s • Tuxedo Money Solutions • WEX Europe Ltd. • Yandex Money •Zalando SE
To join these peers and potential partners, sign up here. Register by 17 April to save up to €200! Use the code XU2940BLOG to save.
I look forward to seeing you in Marbella this coming May.
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Tuesday, March 17, 2015
APEX Europe Announces Its Newest Retail Keynote
Announcing APEX Europe's Newest Keynote:
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| Ankur Gupta |
Retail organizations of all sizes have a wealth of untapped data.
Big Data Analytics have revolutionized the shopping experience and the way retail organizations engage their customers. At APEX Europe, you'll learn what big data technologies can reveal on customers and shopping behavior.
By applying these big data tools and techniques, retailers can turn this data into actionable insights for buying behavior and a Customer 360 view. Your customers expect a modern shopping experience...are you equipped with the tools needed to provide one?
Ankur Gupta is just the latest speaker in an all-star line-up of executive speakers, with prepaid, retail and technology speakers hailing from 25+ countries.
Register by this Friday, 20th March to hear Ankur's presentation and lock in the lowest possible price - tickets go up on 21st March - Save €300 now!
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Monday, March 16, 2015
Will new prepaid payments rules improve or hinder the development of the prepaid industry?

Towards the end of 2014, the CFPB proposed new rules for prepaid accounts that will create amendments to the Electronic Fund Transfer Act and Truth in Lending Act. The rules fall under 4 main categories:
- Credit Protections – relates to credit products in prepaid accounts. Now means monthly billing statements, allowance of time to pay debts, late fees and limitations on fee and interest charges.
- Prepaid Protections – allow prepaid users to have the same protection as they would receive with a normal checking account. This includes easy access to account information and lost-card and fraud protection.
- Prepaid/Credit Distinction – rules to be implemented in order to distinguish between credit products and prepaid accounts.
- Prepaid Fee Disclosures – rules in order to standardise upfront disclosures and that card agreements must be publicly accessible.
The rules will exclude cards that are marketed and labeled as gift cards or certificates. Also excluded are flexible spending accounts, medical savings account, health reimbursement arrangements and health savings accounts.
So are these rules going to be advantageous in the prepaid payments world? The general consensus is yes; much of the 870 page proposal is widely considered to be reasonable. The rule allows credit to be offered and will mean a decline in hostility from regulators in regard to the prepaid industry providing credit, so a measure of regulatory consistency has now been provided. Providers are now allowing check writing and bill paying to help persuade cardholders to use prepaid payments as their primary banking platform.
However the issue that has been raised by many in the industry is that the rules will stifle any future innovations into digital wallets, person-to-person payment systems and cryptocurrency products. The CFPB, some believe simply have too much power and so rulings like these tend to go unopposed. The Bureau has the power to break businesses due to its huge influence. The industry tends to accept new rules and regulations in the fear that if they say no there could be negative repercussions.
To me, looking in from the outside of the industry, it looks as if the rules will be advantageous to the ever-growing industry at present. Providing security and the ability to pay debts, limiting interest charges amongst other plus points will continue to increase the popularity of prepaid payments. However stifling the potential for development and innovation may in the long run mean a limit to longevity if another disruptive innovation within the payments world comes along.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com.
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Friday, February 27, 2015
Mark your calendars for APEX Europe | Brochure now available!
APEX Europe is the international meeting place for prepaid, technology and retail executives to grow business and identify consumer needs.
Access Insights: Hear next generation consumer needs - and gain a better understanding of how to position your company to capture new business.
Merchants:
Participating retailers include: Home Retail Group, Zalando SE, Coop Danmark, Dansk Supermarked, M&S, Tesco Bank, John Lewis, Nordic Choice, Auctionata and more
Hear from other merchants on the new path to purchase:
- How omni and multi channel strategies are impacting every customer touch point, from in-store payments to gift cards
- How mobile can tangibly improve customer engagement and drive bigger conversions and increase in-store visits
- How mobile can tangibly improve customer engagement and drive bigger conversions and increase in-store visits
- How digital gift cards are transforming brick-and-mortar institutions' strategies
- The impact of ApplePay and digital wallets on retail marketing and couponing
- The implications of new in-store technologies, including iBeacon and geolocation
- How e-commerce executives are anticipating customers' evolving needs across Europe
Prepaid:
Participating programme managers include: Bankable, IQcard, Tuxedo Money Solutions, Perfect Incentive, 3V, WEX, Payment Card Solutions (UK) Ltd., eNett International and more
Hear from industry stakeholders on new consumer needs:
- New innovations in grants administration
- Prepaid's evolving role in gaming
- The rise of new use cases, including social media payments, prepaid for the affluent and alternative banking platforms
- The latest developments in corporate payments, and how to identify new opportunities
- The implications of the latest regulations, and the impact on product development
- The latest consumer-centric links between prepaid and loyalty
- What's blocking global issuing?
- Partnership opportunities with new players, from cryptocurrency to P2P technologies
Join attendees from across Europe to meet, partner and devise powerful new partnerships. Use the code XU2940BLOG to save. Register now to lock in the lowest rates.
We look forward to meeting you in Marbella, Spain in May this year!
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Thursday, February 26, 2015
Live at APEX | The Benefit of Linking Bitcoin Implementation to the Existing Payments Structure
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