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Monday, December 14, 2015
How fintech is changing the payments game...
Wednesday, September 16, 2015
The Current State of the Payments Industry
The word cloud above is a visual representation of the state of the payments industry according to the All Payments Expo Executive Summary. To download the full report, click here.
APEX is the annual meeting place at the intersection of payments innovation, including emerging payments, prepaid, alternative financial services, retail and technology. Join us March 21-23, 2016 in New Orleans for All Payments Expo 2016!
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Tuesday, September 8, 2015
Retail Technology: How Mobile is Changing Everything
At All Payments Expo 2015, Ryan Craver of Lamour moderated a panel titled "Retail Technology: How Mobile is Changing Everything", the panel consisted of Ken Bott of Darden Restaurants, Tom Neri of GfK Custom Research North America and Len Dudis of SeaWorld.
For these retailers, mobile has been a game-changer in their omnichannel engagement with consumers. Find out how retailers from different industries and footprints are pivoting into the next stage of their technological investments and how they envision mobile convergence playing out from their brands. The session dove into;
- The realities of rolling out mobile plays, from loyalty to speedy checkouts and ordering
- Monetizing consumer engagement
- Interpreting and designing the mobile experience for specific consumer segments
- Consumer data analysis - What is possible?
- Working effectively with vendors and partners
Stay updated on APEX 2016, March 21-23 in New Orleans - Check out our website.
Follow @AllPaymentsExpo
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Thursday, August 27, 2015
Top 5 Payments Trends of 2015 [Infographic]
The above infographic was created from the All Payments Expo 2015: Executive Summary - To download the complete summary, click here.
All Payments Expo is the annual meeting place at the intersection of payments innovation, including emerging payments, prepaid, alternative financial services, retail and technology. Join us March 21-23, 2016 in New Orleans for APEX 2016!
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Thursday, May 14, 2015
Will security hamper the future of payment technology?
Innovators in the payments world are seeking to decrease dependency on cash payments by increasing development in the payment technology world. However recent studies have shown that general acceptance of new payment technology has its drawbacks as security has been found to be an issue for potential customers who are starting to use new payment systems.
A new study carried out by the Ponemon Institute has found that consumer demands, that have put pressure on the development of payment systems, has caused anxiety about security. However it is due to this demand from the customers who could have their security compromised, that has prompted this rush to develop new technology. Out of the 748 security, I.T., risk management, product development and other payment based professionals who are all based in the U.S., almost 70% thought this pressure to adopt new convenient systems could threaten the security of customers.
A quite worrying 53% of those surveyed stated that they’d rather better customer convenience than security. This in my opinion is made worse by the fact that 47% of respondents stated their organisations ability to deal with any potential risks were ‘not effective’ or ‘somewhat effective’. In terms of where the risks are mostly likely to be there was quite a clear split – 34% responding that they believed online purchases were the greatest risk, 25% arguing point-of-sale devices and 24% suggesting mobile payments were the biggest risk.
The survey also delved into who the respondents thought are responsible for payment security and the results were slightly limited. From those who took the survey, 45% believed banking institutions were responsible, credit card companies were chosen by 40% and 33% argued that the regulators should be held responsible. In comparison with the results for who should be responsible for protecting customer data following a breach, 75% believed the company who lost it should be held accountable and 69% for the bank who issued the cards affected.
Despite these apparent risks, money is still flowing into payment technology, though with caution. Almost 56% of payments players said that they predict their investments will increase over the next 18-24 months; only 12% expected a decrease.
In terms of development for the payment technology industry as a whole, there is a general consensus that greater collaboration is needed across the board. There are too many who could miss out due to each individual payments technology player concentrating on their own niche product within the industry. Moving forward there is a call for a decrease in middle men within the field to simplify the chain of global payments. Along with this, greater collaboration between companies is needed in order to iron out important issues such as security that could be a huge problem for future users.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com
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Friday, May 1, 2015
See Latest APEX Europe Attendee List
In just a few short weeks, 200+ payments and retail executives are heading to Marbella for All Payments Expo Europe. This is Europe's only devoted retail & payments business development meeting, where the prepaid and retail value chain host meetings, create new partnerships and explore synergies.
With delegates coming from 25+ countries, you'll be able to hear insights from an international group of merchants, programme managers, issuers, MNOs, networks and processors. You'll sharpen your strategies with expert insights on:
- Latest data on prepaid's growth and market size
- New opportunities created by HCE technology
- New sales channels for gift cards
- White space for prepaid partnerships in mobile money, education and B2B
- Consumer demands in contactless
- Contextual commerce's impact on conversion and more!
Here are some of the companies you'll meet:
3V Transaction Services • Accent Intermedia • ACI Worldwide • Airplus International SRL • Al Fardan Exchange • ArbitorSports • Auctionata • Bankable • C24 Payments Contact Center LLC • CardOneBanking • Cardwise • Centigo AB • Contact Payment System • Coop Danmark • Dansk Supermarked A/S • Di Pocket • Edgar Dunn & Company • Emerging Payments Association • eNett International • ePayService • Epipoli SpA • EuroCommerce • First Data • FlexCard • Flex-e-Vouchers • Gap Inc • Gemalto SA • Genesys • GKFX • Global Prepaid Exchange • Globoforce • Gruppo Poste Italiane • Hobbs Limited • Home Retail Group plc • Hotel Voucher Shop • IKEA MOS • IMA • IQ Card • John Lewis Partnership • Leroy Merlin • Italia srl • Load & Go • Localz • Locke Lord • Lycamobile UK Ltd • Marks & Spencer • MBXP ApS • Mercator Advisory Group • MintCombine • MTACC Inc • MySafePay • Nordic Choice • Optimal Payments • Orwell • P&MM Ltd • Payment Card Solutions • Payoneer EU Limited • PerfectCard Ltd • PMA Media Group • Polymath Consulting • PPRO • Prego Prepaid Solutions • Prepaird International Forum • PSI-Pay Ltd • Raphaels Bank • Rapid Financial Solutions • Reward Technology • Rideau Recognition Solutions • Riverbridge Partners LLC • SafeCharge Card Services • Sears Holding Company • Signet • Simple Card • Skrill Ltd • Smart Concepts BV • Swift Prepaid Solutions Inc • TESCO Bank • Thames Card Technology LTD • The Billing Project LLC • Ticket Surf • TJX Europe • Trancash Italia • Travel Payments Amadeus IT Group • TrustEu Affairs • TrustPay • Tuxedo • WEX • Wickes Building Supplies Limited • XXImo BV • Yandex Money • Zalando SE
Event Partner
Platinum Sponsor
Supporting Sponsors
Bronze Sponsor
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Thursday, April 30, 2015
ICICI Bank announce the release of their Tap N Pay payment technology
A recent announcement in the prepaid payment technology world was that ICICI Bank, India’s largest private sector bank, have collaborated with Tech Mahindra Limited, to launch a contactless payment service that is based on the Near Field Communications (NFC) technology. This innovative new payment service which has been named ‘Tap n Pay’ will allow anyone, including non-ICICI Bank account holders to make over the counter purchases, reducing dependency on cash.
The customer will be able to use their NFC enabled mobile phone at the merchant’s point of sale device to make payments. The new innovation is a pre-paid account that allows customers from any bank to register for it and can transfer money online from any account. Customers are also able to top up their ‘Tap n Pay’ accounts by sending an SMS.
Tech Mahindra managing director and chief executive CP Gurnani stated that “The synergies between the two partners (ICICI Bank and Tech Mahindra) will bring about a new payments ecosystem, parallel to, and yet in harmony with, the existing payment networks in the country,".
The service is currently a closed end service and not a universal payment method. The announcement stated that at the moment the new technology is only for large campuses at corporate offices. For example being used at canteens or to buy meal coupons. To me this is advantageous using it less as a universal card but for certain purposes at the start and then maybe expanding. An issue that can come around with universal tap like payment systems can be unwittingly paying for things you didn’t want to.
This was a problem in London, England. The London Underground has a barrier system were the majority of users swipe their Oyster card which has a set amount on, to get through. However, people often kept the Oyster card in their wallet to swipe and their wallet often already had a tap payment card; this meant that money would sometimes be debited off that card whilst trying to swipe through the barriers. This became a serious problem and announcements were having to be made on the Tannoy public speaker systems to warn customers.
This announcement shows the ongoing advances being made in the prepaid payments industry that seeks to increase payment efficiency and to many, signals the lack of need for physical cash. The increase in these types of innovation, many also believe could mean a lack of dependency in banks. Banks will have to come up with innovations of their own to help keep up with the changing times.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com
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Wednesday, April 15, 2015
Last Chance to Save for APEX Europe is Friday!
All Payments Expo Europe is designed for you to meet with industry peers to analyse the impacts of new technology, regulation and new players in the payments and retail landscape. By attending, you will hear new insights from leading players, best position yourself among competition and your improve business relationships with clients and partners.
Access 8+ hours of unique networking opportunities, including:
Private Executive Boardroom Sessions: Capped at 20 participants, these sessions are off-the-record and limited to senior-level executives. These are discussion driven, private discussions focused on the biggest opportunities and challenges facing the prepaid and retail sectors.
Match-Making Lunch: Looking to meet a particular type of attendee? We'll help you set up lunch dates to stimulate deal flow and collaborate with new businesses. E-mail Diana Middleton at dmiddleton@iirusa.com for more details.
Two Evening Receptions: Some of the best conversations happen after the sessions conclude. Receptions include a welcome party a Guey Marbella and a White Party at La Sala By the Sea.
Register by Friday 17 April and save €200! Use the code XU2940BLOG
I hope to see you in Marbella this May.
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Monday, April 13, 2015
Will Cashless Payments Cause Us to Spend More?
Contactless payment is widely regarded by many as the future of payments. Many believe that technology such as the Card Case app or Apple Pay will start to dominate the payments world as they are easy and fast forms of payments. In some cases you may not even need a wallet anymore.
Businesses are looking increasingly at giving customers the easiest possible experience in terms of their consumer journey. They want to make sure that at the end of the journey the customer doesn’t have to struggle to part with their hard earned money by waiting in long queues or wondering which credit card has the most on. Many believe it is in the best interests of the customer to be able to swipe something quickly and walk out with your new purchase. However, as easy and convenient as it is, could it mean increased spending for us on a day to day basis?
New research has shown that many people, especially the millennial generation, find that paying with cash is an easier way to not spend as much money. Personally, as someone who is fresh out of University, with student debts and an apartment in a foreign country, I am trying very hard to make every dollar count. This means taking out a certain amount of money in cash at the start of each week and saying to myself, I will spend this much and no more. It is a very simple budgeting technique used by many; however contactless payment threatens it. Waving a phone over a scanner or quickly swiping a card, to me and I’m sure to many others, does not really feel like you are parting with money as it does with cash.
More convenient payment systems will mean even if you have no cash, a consumer will simply spend little bits here and there, especially with credit. Obviously internet statements are a good way of keeping track every now and again but that will not stop when you want that desert at a restaurant instead of having a cash limit.
So much of the excitement surrounding the rise of contactless payments is focused on how much it is for the customer without looking so closely about the benefits for businesses. An interesting development for me would be a form of inbuilt budgeting system within the app or form of payment. As contactless payment develops, as does the internet of things, meaning more interconnection. This could mean a weekly budget for those millennials trying hard to make the pennies count that is on a payment app which is connected to a calendar which may warn of upcoming events that could stop you getting that pair of jeans that may not strictly be necessary. In a world where businesses need to increasingly think about the consumer’s experience, helping them with little things like that could ultimately mean the difference between gaining or losing a customer.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com
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Tuesday, April 7, 2015
See Who's Attending APEX Europe
Attracting attendees from 25+ countries, APEX Europe is where retail, mobile, data and technology intersect to grow connected commerce over the course of 3 days, 8+ hours of devoted networking and private, off-the-record sessions.
Here’s a sample of who you’ll get to meet while in Marbella:
3V Transaction Services • Airplus International SRL • Al Fardan Exchange • Alma D • ArbitorSports • Auctionata • Bankable • CardOneBanking • Cardwise • Carta Financial Services Ltd • Centigo AB • Coop Danmark • Dansk Supermarked A/S • Edgar Dunn & Company • eNett International • ePayService • Epipoli SpA • EuroCommerce • First Data • Flex e-card • FlexCard • Flex-e-Vouchers • Gap Inc • Gemalto SA • Genesys • GKFX • Globoforce • Gruppo Poste Italiane • Gx • Hobbs Limited • Home Retail Group • Hotel Voucher Shop • IMA • Iqcard LLC • John Lewis Partnership • Limonetik • Load & Go • Localz •Locke Lord • Marks & Spencer • Mercator Advisory Group • MintCombine • MTACC Inc • Nordic Choice • Optimal Payments • Orwell • Payment Card Solutions • Payoneer EU Limited • PerfectCard • PMA Media Group • Polymath Consulting • PPRO • PSI-Pay Ltd • Raphaels Bank • Rapid Financial Solutions • Rideau Recognition Solutions • Riverbridge Partners LLC • Sears Holdings Corporation •Signet • Smart Concepts BV • TESCO Bank • Thames Card Technology Ltd • The Billing Project LLC • Ticket Surf • TJX Europe • TrustEu Affairs • TrustPay a s • Tuxedo Money Solutions • WEX Europe Ltd. • Yandex Money •Zalando SE
To join these peers and potential partners, sign up here. Register by 17 April to save up to €200! Use the code XU2940BLOG to save.
I look forward to seeing you in Marbella this coming May.
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Monday, March 16, 2015
Will new prepaid payments rules improve or hinder the development of the prepaid industry?

Towards the end of 2014, the CFPB proposed new rules for prepaid accounts that will create amendments to the Electronic Fund Transfer Act and Truth in Lending Act. The rules fall under 4 main categories:
- Credit Protections – relates to credit products in prepaid accounts. Now means monthly billing statements, allowance of time to pay debts, late fees and limitations on fee and interest charges.
- Prepaid Protections – allow prepaid users to have the same protection as they would receive with a normal checking account. This includes easy access to account information and lost-card and fraud protection.
- Prepaid/Credit Distinction – rules to be implemented in order to distinguish between credit products and prepaid accounts.
- Prepaid Fee Disclosures – rules in order to standardise upfront disclosures and that card agreements must be publicly accessible.
The rules will exclude cards that are marketed and labeled as gift cards or certificates. Also excluded are flexible spending accounts, medical savings account, health reimbursement arrangements and health savings accounts.
So are these rules going to be advantageous in the prepaid payments world? The general consensus is yes; much of the 870 page proposal is widely considered to be reasonable. The rule allows credit to be offered and will mean a decline in hostility from regulators in regard to the prepaid industry providing credit, so a measure of regulatory consistency has now been provided. Providers are now allowing check writing and bill paying to help persuade cardholders to use prepaid payments as their primary banking platform.
However the issue that has been raised by many in the industry is that the rules will stifle any future innovations into digital wallets, person-to-person payment systems and cryptocurrency products. The CFPB, some believe simply have too much power and so rulings like these tend to go unopposed. The Bureau has the power to break businesses due to its huge influence. The industry tends to accept new rules and regulations in the fear that if they say no there could be negative repercussions.
To me, looking in from the outside of the industry, it looks as if the rules will be advantageous to the ever-growing industry at present. Providing security and the ability to pay debts, limiting interest charges amongst other plus points will continue to increase the popularity of prepaid payments. However stifling the potential for development and innovation may in the long run mean a limit to longevity if another disruptive innovation within the payments world comes along.
About the Author: Harry Kempe, a marketing intern at IIR USA, who works on various aspects of the industry including social media, marketing analysis and media. He is a recent graduate of Newcastle University who previously worked for EMAP Ltd. and WGSN as a marketing assistant on events such as the World Architecture Festival, World Retail Congress and Global Fashion Awards. He can be reached at hkempe@IIRUSA.com.
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Tuesday, March 10, 2015
Digital Transactions Surpass Cash in UK
This past weekend saw the end of cash leading as the most popular payment method in the UK. On Sunday March 8th, more transactions were made via credit, debit and other cashless methods than that of cash. The Payments Council had predicted that this switch would occur in the UK in 2015.
See the figures in the article from The Telegraph, one shows the total value of cash vs. credit transactions from 2014 and the credit transactions out valued cash at a rate of 250:1. This is due to the fact that large corporations who deal with high-value transactions rarely touch cash.
The figures also continue to show the decreasing average payment on a credit or debit card, the rise of contactless payments, and the decrease of average cash transactions over the last few years. These are telltale signs that cash is losing its grip on consumers and is being replaced by digital transactions.
It is suggested that by 2023, cash transactions will fall to just 13 billion and the cashless alternative will grow to a staggering 27 billion.
The direction of the payments industry is hard to deny, as years pass cash will begin to become an obsolete payment method that is rarely used by the everyday consumer. As new technology continues to emerge, cash slips a little further from relevance.
How long will it be until cash is no longer carried by the everyday consumer? Only time will tell but right now it seems as if it is sooner rather than later.
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Thursday, March 5, 2015
Top 5 Reasons You Can't Miss APEX Europe
At APEX Europe, you'll join an international community and get in-person insights, valuable face time with peers and partners and access to consumer research and case studies you won't hear anywhere else. This is where 250+ payments, retail and technology executives are convening to build the next generation of inter-connected commerce.
With a focus on consumer experience and intra-industry collaborations, All Payments Expo Europe is the most relevant gathering of Europe's payments players, including retailers, programme managers, card networks, processors, issuers/acquirers, financial institutions, payments start-ups, technology and investors.
The Top 5 Reasons You Can't Miss APEX Europe:
- The only European payment & financial services event where retail, mobile, data and technology intersect to grow connected commerce
- Partner with 250+ movers and shakers in the prepaid, retail & technology industries
- Sharpen Your Strategies with insights from industry leaders
- Design your company's solutions to challenges in regulation, consumer awareness and interoperability
- Uncover new ways for payments technology to acquire new customers, deepen loyalty, leverage data and improve the financial health of consumers
Register with the code XU2940BLOG by 20 March & save €300!
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Thursday, February 26, 2015
Live at APEX | The Benefit of Linking Bitcoin Implementation to the Existing Payments Structure
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Wednesday, February 25, 2015
Live at APEX | Digitizing of Money Movement, Remittance, & P2P
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